Privacy Policy
Last Updated: February 2024
Our Commitment to Your Privacy
TalentPro Institute is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or enroll in our HR training programs.
This policy applies to all personal data processing activities carried out by TalentPro Institute in connection with our educational services, website usage, and communications. We comply with Cyprus data protection laws and the European Union General Data Protection Regulation (GDPR).
If you have any questions about this privacy policy or our data practices, please contact us at privacy@domain.com or call +357 22 583746.
What Personal Data We Collect
Contact Information
- Full name and preferred name
- Email address for communication
- Phone number for course coordination
- Mailing address for certificate delivery
- Emergency contact information
Educational and Professional Information
- Educational background and qualifications
- Current employment and job title
- Professional experience in HR or related fields
- Career goals and training objectives
- Course enrollment and completion records
Technical and Usage Data
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referral sources and search terms
- Cookie data and website preferences
Financial Information
- Payment method details (processed securely by third parties)
- Billing address and payment history
- Refund requests and processing records
- Financial assistance or scholarship applications
How We Use Your Personal Data
Educational Service Delivery
- Processing course enrollments and managing class schedules
- Providing learning materials and educational resources
- Tracking course progress and issuing certificates
- Facilitating instructor-student communication
- Organizing practical training sessions and workshops
Communication and Support
- Responding to inquiries and providing customer support
- Sending course updates and important announcements
- Notifying about new programs and continuing education opportunities
- Conducting satisfaction surveys and feedback collection
- Providing career guidance and professional development advice
Legal and Administrative Purposes
- Maintaining accurate enrollment and completion records
- Complying with Cyprus educational regulations
- Processing payments and managing financial accounts
- Protecting against fraud and ensuring security
- Fulfilling tax reporting and regulatory obligations
Marketing and Improvement (With Consent)
- Sending newsletters about HR industry trends
- Promoting relevant courses and special offers
- Analyzing website usage to improve user experience
- Developing new programs based on student interests
- Sharing success stories (with explicit permission)
Legal Basis for Data Processing
Contract Performance
Processing necessary to provide educational services, manage enrollments, and fulfill our contractual obligations to students.
Legitimate Interest
Business operations, fraud prevention, security monitoring, and improving our educational offerings for current and future students.
Consent
Marketing communications, newsletters, cookies, and any data processing beyond essential service delivery requires your explicit consent.
Legal Compliance
Retention of educational records, tax reporting, regulatory compliance, and responding to legal requests from authorities.
Data Sharing and Third Parties
Service Providers
We may share your data with trusted third-party service providers who assist with:
- Payment processing and financial transactions
- Email delivery and communication services
- Website hosting and technical support
- Analytics and performance monitoring
- Certificate printing and delivery services
Professional Partners
With your consent, we may share relevant information with:
- Potential employers for job placement assistance
- Professional HR associations for networking opportunities
- Guest instructors and industry experts
- Partner educational institutions for advanced programs
Legal Requirements
We may disclose your information when required by law:
- Compliance with court orders or legal process
- Cooperation with law enforcement investigations
- Protection of our rights and property
- Ensuring safety of students and staff
Data Protection and Security
Security Measures
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Access controls and staff authentication
- Regular security audits and vulnerability assessments
- Backup systems and disaster recovery procedures
Data Retention Periods
- Student records: 7 years after course completion
- Financial records: 7 years for tax compliance
- Contact form submissions: 3 years
- Marketing consent: Until withdrawn
- Website analytics: 24 months maximum
Data Breach Procedures
In the unlikely event of a data breach, we will notify affected individuals within 72 hours and report to Cyprus data protection authorities as required by law. We maintain incident response procedures to minimize impact and prevent future occurrences.
Your Rights Under GDPR
Right of Access
Request a copy of all personal data we hold about you, including how we use it and who we share it with.
Right to Rectification
Request correction of inaccurate or incomplete personal data in our records.
Right to Erasure
Request deletion of your personal data where we no longer have a legitimate reason to process it.
Right to Restrict Processing
Request that we limit how we use your personal data in certain circumstances.
Right to Data Portability
Receive your personal data in a structured, machine-readable format to transfer to another provider.
Right to Object
Object to processing based on legitimate interests, including direct marketing communications.
Right to Withdraw Consent
Withdraw consent for data processing activities at any time where consent is the legal basis.
Right to Lodge a Complaint
File a complaint with the Cyprus Data Protection Commissioner if you believe your rights have been violated.
To exercise any of these rights: Contact us at privacy@domain.com or call +357 22 583746. We will respond to your request within 30 days and may require verification of your identity.
International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions by the European Commission
- Standard contractual clauses approved by the EU
- Binding corporate rules for multinational companies
- Certification schemes and codes of conduct
We regularly review our international data transfer arrangements to ensure continued compliance with EU data protection requirements.
Contact Information
Data Controller
TalentPro Institute
42 Digeni Akrita, 1061 Nicosia, Cyprus
Phone: +357 22 583746
Email: privacy@domain.com
Cyprus Data Protection Authority
Office of the Commissioner for Personal Data Protection
1 Iasonos Street, 1082 Nicosia, Cyprus
Phone: +357 22 818 456
Website: dataprotection.gov.cy
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your personal information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.